Legal · Privacy

Privacy Policy.

Effective: May 26, 2026Last Updated: June 26, 2026UnpackMath · Texas

UnpackMath ("we," "our," or "us") is committed to protecting the privacy of every person who visits or uses unpackmath.com (the "Platform"). This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have.

By accessing or using our Platform, you agree to the practices described in this policy. If you do not agree, please do not use our Platform.

01

Who We Are

UnpackMath is an adaptive math learning platform designed to help students prepare for college placement assessments. The Platform is operated by UnpackMath, a trade name of JDOM LLC, a Texas-based limited liability company. We serve two primary audiences:

Institutions

Schools, community colleges, and testing centers that license our platform for use with their students.

Individual Users

Students and learners who access the platform directly through a personal subscription.

For privacy-related questions, contact us at privacy@unpackmath.com

02

Information We Collect

We collect only the information necessary to operate and improve our services.

Information You Provide Directly

  • Account registration: name and email address, via Google OAuth.
  • Institutional information: school or organization name, district, and point-of-contact details.
  • Payment information: processed securely through a third-party processor. We do not store your card number.
  • Communications: messages you send through contact forms or email.

Information Collected Automatically

  • Usage data: pages visited, features used, time spent, and actions taken.
  • Performance data: quiz scores, question responses, accuracy rates, and learning progress.
  • Device information: browser type, operating system, IP address, and device identifiers.
  • Cookies and similar technologies: used to maintain sessions and analyze usage. Analytics are processed through PostHog. Error monitoring is processed through Sentry.

Information from Institutions

  • When we contract with a school, the institution may provide student roster data such as names, grade levels, or student ID numbers for account setup. In this context, the institution acts as the data controller and we act as a service provider.
03

How We Use Your Information

  • Create and manage your account and deliver the services you requested.
  • Personalize your learning experience through our adaptive engine.
  • Track and display your academic progress and assessment results.
  • Communicate with you about your account, updates, and support.
  • Improve our Platform, fix bugs, and develop new features.
  • Process payments and manage billing.
  • Comply with legal obligations and enforce our Terms of Service.
  • Use an algorithmic adaptive engine to adjust question difficulty based on your responses. We do not use third-party AI models to make decisions about individual students.

Important

We do not use student data for targeted advertising, and we do not sell student data to third parties under any circumstances.

05

How We Share Your Information

We do not sell your personal information. We may share information only in the following limited circumstances:

Service Providers

Trusted vendors who help us operate the Platform, including Supabase (database and authentication), Vercel (hosting), PostHog (analytics), Sentry (error monitoring), Resend (transactional email), and Upstash (infrastructure). They are contractually bound to protect your data and may only use it to provide services on our behalf.

Institutional Partners

If you access the Platform through a school, we may share your performance data with authorized staff at that institution.

Legal Requirements

If required by law, court order, or government authority, we may disclose information as necessary.

Business Transfers

In a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before it becomes subject to a different privacy policy.

With Your Consent

We may share information for any other purpose with your explicit consent.
06

Data Retention

Active Accounts

Data is retained for the duration of your subscription or institutional agreement.

Inactive Accounts

Data is deleted or anonymized after 12 months of inactivity, unless a longer period is required by law or requested by an institution.

Student Data from Institutions

Returned or deleted upon termination of the institutional agreement, in accordance with the terms of that agreement.
07

Your Privacy Rights

Depending on your location and applicable law, you may have the following rights:

Access

Request a copy of the personal information we hold about you.

Correction

Request that we correct inaccurate or incomplete data.

Deletion

Request deletion of your personal information, subject to legal obligations.

Opt-Out

Opt out of any data processing not strictly necessary for the service.

Data Portability

Request your data in a portable format.

Parental Rights

Parents of minor students may review, correct, or request deletion of their child's data.

To exercise any of these rights, contact us at privacy@unpackmath.com. We will respond within 45 days as required by Texas law.

08

Cookies and Tracking

We use cookies and similar technologies to keep you logged in during a session, remember your preferences and settings, and analyze how users interact with the Platform to improve the experience.

You may disable cookies through your browser settings, but doing so may affect some Platform functionality. We do not use cookies for targeted advertising.

09

Data Security

We implement and maintain reasonable administrative, technical, and physical security measures to protect your personal information. These include:

  • Encrypted data transmission (HTTPS/TLS).
  • Secure password storage using industry-standard hashing.
  • Access controls limiting who within our organization can view personal data.
  • Regular security reviews and updates.

No system is 100% secure. In the event of a data breach that affects your rights, we will notify affected users and institutions as required by applicable law.

10

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will:

  • Update the "Last Updated" date at the top of this policy.
  • Notify registered users via email or an in-platform notice.

Your continued use of the Platform after any changes constitutes your acceptance of the updated policy.

11

Contact Us

PlatformUnpackMath

For complaints related to student data privacy in Texas, you may also contact the Texas Attorney General's Consumer Protection Division at texasattorneygeneral.gov.

This Privacy Policy was prepared in good faith to reflect current federal and Texas state requirements as of the effective date above. UnpackMath recommends periodic legal review as laws and regulations evolve. This document does not constitute legal advice.